Job Description
Cobb Technologies is consistently looking for talented and motivated team members to join our diverse and dedicated workforce. Cobb Technologies is the leading independent office technology dealer in Virginia and has been named one of the "Top Places to Work" by Richmond Magazine. Cobb offers a high-energy environment where the atmosphere is open, friendly, team-oriented, and where you are recognized for your contributions. Cobb's success is based on our corporate philosophy that employee satisfaction translates into customer satisfaction.
Cobb Technologies is looking for a new Customer Success Manager! In this position you will be the single point of contact for our customers and will be responsible for ensuring every customer you interact with has an exceptional customer experience.
Our Customer Success Managers build and maintain relationships with our customers by providing prompt and accurate service, and drive customer retention and growth by quickly facilitating customer requests and inquiries. To do so, our Customer Success Managers routinely post their daily work, hold a commitment to accurately reconciling billing, and use their strong organization skills when supporting delivery and service operations.
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This is a full-time, Monday - Friday, opportunity, out of our Glen Allen, VA office. Competitive pay and benefits offered. Cobb Technologies has a thriving, collaborative culture. This is a place that focuses on energizing and inspiring our team to be the best they can be. Cobb Technologies is a company with awesome people who bring positivity, fun and passion to our mission.
The selected candidate will be required to complete a criminal history background check and drug screen.
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