Job Description

Overview:

SOSi is currently seeking Bilingual (Spanish/English) Shift Supervisors in El Paso, TX to support a project for our government customer. 1st, 2nd and 3rd shift opportunities are immediately available.

Responsibilities:

• Organize workflow for Process Coordinators
• Monitor employee productivity
• Provide constructive feedback and coaching
• Receive complaints and resolve problems
• Maintain timekeeping and personnel records
• Provide information to upper management
• Prepare and submit performance reports

• Receive data already gathered by a Federal immigration officer/agent for initial intake of detainees

• Maintain well-being of detainees outside of a secure complex, inventorying, tagging, and store detainees personal property for tracking purposes
• Communicate in the Spanish language
• Log the status of welfare checks of occupants, visual inspections of temporary holding areas and input information into the appropriate processing system
• Draft and maintain administrative paperwork and reports related to property, transportation and deportation documentation
• Enter data in customer portal, linking family units and family groups (FMU/FMG) in e3
• Store property and conducts inventories
• Conduct roll calls, and performing duties related to care of those in custody
• Update modules with cell assignments and custodial actions (food, medical, phone calls, and other amenities)

Qualifications:

• HS diploma or equivalent
• 1 year of related job experience, such as data entry or customer service.
• Must have pervious experience in supervising teams of 5 or more.
• Ability to counsel (written and verbal) employees on job performance.
• Must be a US Citizen and have lived in the US for 3 out of the past 5 years.
• Fluency in Spanish and English.
• Ability to pass an SSBI government background investigation.
• Fast and accurate typing skills; a typing test will be required.
• Strong communication and interpersonal skills.
• Ability to work independently or as a part of a team

Working Conditions:

• Ability to work efficiently under deadlines and pressure.
• Ability to keep up in a fast-paced environment

SOSi is an equal employment opportunity employer and affirmative action employer. All interested individuals will receive consideration and will not be discriminated against on the basis of race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity, genetic information, or protected veteran status. SOSi takes affirmative action in support of its policy to advance diversity and inclusion of individuals who are minorities, women, protected veterans, and individuals with disabilities.

Job Tags

Full time, Temporary work, Immediate start, Shift work, Night shift, Afternoon shift,

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