Job Description
OSG is looking for a talented Technical Support Specialist to work onsite at our Carol Stream, IL location……
As a Technical Support Specialist , you will be part of a dynamic team supporting internal end users for OSG. We are looking for a candidate that is motivated and willing to pull up your sleeves and dive into the trenches with a fantastic group of teammates. You will be responsible for ensuring processes are documented, ITSM work is managed accordingly, hyper care support for C-Suite, and general Asset Management. When necessary, escalate issues/tickets to appropriate personnel.
The position is Monday through Friday for 9 hours with a one-hour meal break included in that time. You will work directly with the NOC team while on shift. Weekend and off-hour work may be required.
This position reports to Manager of the Network Operations Center.
Responsibilities
Requirements
Preferred skills
Education
Preferred Certifications
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